Forum Discussion
- rraghvaniChampion Level 3
The message gives a clear indication as to what the issue is, licensing issue. You need to check that the machine is able to communicate to the license server.
- RavikaanthContributor
rraghvani Thanks for your reply, I am using the same license in both testComplete and testExecute. TestComplete is working fine I am not facing any license issue. Only in TestExecute facing this license issue
- rraghvaniChampion Level 3
From my understanding, they require separate licenses.
- Marsha_RModerator
You can try this https://troubleshooter-support.smartbear.com/?prod=Licensing
- RavikaanthContributor
In my local system both TestComplete and TestExecute are working fine but only in AWS EC2 instance (virtual machine) I can't able to access both TestComplete and TestExecute. Also can't able to access the site https://api.slm.manage.smartbear.com/ . Is this is because of any configuration issue. Please advise
- Marsha_RModeratorWe have given two ways to troubleshoot this. Have you tried those? Tell us the details.
- rraghvaniChampion Level 3
I suggest your check with your IT, to see if your VM is able to communicate with the license server.
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