Forum Discussion
tristaanogre
5 years agoEsteemed Contributor
Actually, it sounds like at some point in time, someone "saved" the username/password in your browser so you may not get the dialog if the browser authenticates in the background. Try deleting all saved passwords on that browser on that machine and try again.
What tristaanogre suggested may work. If not, it really doesn't take very long to install TC on that machine. It's a big help in troubleshooting if you can see the UI and the logs. It's not a licensing issue either. You can install TC anywhere. The licenses just control how many people can use it at once.