Forum Discussion

qaguy00's avatar
qaguy00
Visitor
6 years ago

An error has occurred when trying to add SmartBear extension to Chrome version 72

Hi, Can anyone help me with the below issue?   I already added Smartbear Extension for Chrome as shown in Extension_Pic-1; however, when trying to record a test, I get an error message saying t...
Chrome
tc_2018's avatar
tc_2018
Contributor

I also have the same issue with Chrome version 72. Is there a way to downgrade the Chrome to the version that works with TC?

tc_2018's avatar
tc_2018
Contributor
6 years ago

I found out the reason why I could not add SmartBear extension for Chrome via https://support.smartbear.com/downloads/testcomplete/chrome-patches/

 

In order to for both T.C and Chrome to work together, I have to do the below:

 

1. Disable Chrome update automatically on my test system

2. Downgrade Chrome from version 72 to 71 (https://www.slimjet.com/chrome/google-chrome-old-version.php)

3. Clean install version 12.60

 

That's all.

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    6 years ago

    Correct... Chrome, unfortunately, updates frequently and at no particular set schedule.  TestComplete needs to be able to work with Chrome so the extensions need to match.  Because of that frequent updating, the SmartBear folks aren't always IMMEDIATE with new support.  It's best, when testing with Chrome, to update manually rather than automatically.