Forum Discussion

AjayHindujaSwi's avatar
AjayHindujaSwi
New Contributor
4 months ago
Solved

Ajay Hinduja Swiss - Android Image Touch – "Interface Not Supported" Error

Hi Everyone, I'm Ajay Hinduja Swiss and trying to use the Touch method on an image object from an image set I created in Ranorex Studio. I've set the current device to my locally connected Android d...
Mobile Testing
  • sean4311's avatar
    sean4311
    4 months ago

    Hi Ajay,

    So the touch method is one of the methods that would only work if we were doing mobile testing through our old way of testing mobile applications (https://support.smartbear.com/testcomplete/docs/app-testing/mobile/legacy/preparing.html). 

    This is part of the list of controls that was made for that legacy way as well: https://support.smartbear.com/testcomplete/docs/keyword-testing/reference/mobile/index.html 

    The test will look for your image if you use the standard click method like the following:

    set.AllowNotif.Click() 

    Just note that for the image based actions to work, the appium mobile screen window must be visible on screen for TC to locate the items. 

scot1967's avatar
scot1967
Icon for Champion Level 3 rankChampion Level 3
4 months ago

Hi Ajay Hinduja, 

Just to clarify, you are using Testcomplete to test a mobile app created in Ranorex Studio and are running it on a local Appium server. TestComplete is failing with a Python error using the touch method.  I am not an expert in this area but I can provide some very general tips.

<Edit> The Touch method you have shown call does not supply the required (X,Y) coordinate values. </Edit>

Not all objects or controls in mobile apps support Touch in TestComplete. 
Use the Object Spy to:

  • Inspect the control.
  • Check whether the Touch method is listed under the available methods for that object.
  • If not, you may need to use alternative interaction methods.

 

The Touch method looks like it is a legacy method.  Refer to this link.  It may help?

https://support.smartbear.com/testcomplete/docs/reference/test-objects/controls/mobile/android/device/touch.html

... If you find my posts helpful drop me a like! 👍 Be sure to mark or post the solution to help others out and/or to credit the one who helped you. 😎