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witte's avatar
witte
Occasional Contributor
14 years ago

Activation problem with TestExecute

Hi everybody,



I have following problem:

- at one pc TestComplete Enterprise 8.10 is installed and registered

- also the included TestExecute version (with Floating license?) is installed at the same PC

- now I'd like to move the TestExecute License to another computer



As I know, this is automatically a Floating license, right?

And for moving I have to deactivate it first. But the deactivation works only for both products. So I tried to deactivate my TestExecute license but it doesn't work, because it is automatically licensed at PC where TestComplete is activated. Also, I have tried to activate TestExecute with the License Manager tool at the new PC. The message is "The license key has already been used for activation".



Does anybody know, how I can do this?????



Best regards

Steffi

 

3 Replies

  • Hi Steffi,



    If I understand correctly, you have one license key for both TestComplete and TestExecute (shipped with TC Ent.). You can use TE on any machine located in the same network as the computer where your license key for TC+TE is currently activated. TestExecute license is always floating, so, there is no need to activate it if you want to use the product on a different PC.



    However, if you need to move TE license to another workstation located in a separate network, you need to deactivate the license key which holds licensing information for both TestComplete and TestExecute and activate a newly generated key on the new workstation.
  • witte's avatar
    witte
    Occasional Contributor
    Hi Lexi,



    thx for your reply. Unfortunately the test PC is in another network as my development PC where TestComplete is running.



    If I understand you correctly:

    I have to deactivate the TestComplete license and though automatically also the TestExecute license will be deactivated. And after this, I'm able to get a new license. But the same and new license is only possible to use, if both, TestComplete and TestLink are running at the same PC or they are in the same network???



    Best regards,

    Steffi