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sonya_m's avatar
SmartBear Alumni (Retired)
3 years ago

SmartBear Talks | Meet the TestComplete Customer Care Team - Yuriy Peshekhonov

Hi Community!

Today, we'd like for you to meet the TestComplete Customer Care Team. Yuriy Peshekhonov is the TestComplete Team Lead in Customer Care.

In this video interview, we spoke about Yuriy's role at SmartBear, SLA's, and case prioritization.


Watch the interview:



Yuriy Peshekhonov - TestComplete Team Lead in Customer Care, SmartBear


00:00 Introduction

00:46 Yuriy's role and responsibilities

02:15 How he became part of SmartBear

03:23 The most rewarding part of Yuriy's work

03:54 Yuriy's favourite cases to answer

04:25 SLA's and case prioritization

07:00 A message for the TestComplete Community


Thank you for watching! I hope you enjoyed this video. Feel free to post your questions under this post, in case you have any. You can watch more videos with the TestComplete Team on this page.


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