Forum Discussion

Stoplight's avatar
Stoplight
Community Manager
10 months ago

Billing user

Originally posted by user jerlandsson to the Stoplight Community on 11/23/2022 at 07:04 ET. Hi Stoplighters. We have a user account that is only there because it's the billing guy. He doesn't have ...
Administration
  • Stoplight's avatar
    Stoplight
    10 months ago

    Skinghar (Staff) [11/23/2022 - 10:38 ET]

    If you are short on user numbers that would be the only other way to give your billing person only one time access at the time of renewal. Unless you choose to upgrade to a higher subscription. The other option would be to upgrade to Enterprise, let me know and we can then direct bill you and you won't need a billing guy at all. If you are interested in that option you can let me know, DM me all of your contact information and I will have my colleague reach out to you directly.

Stoplight's avatar
Stoplight
Community Manager

Skinghar (Staff) [11/23/2022 - 10:38 ET]

If you are short on user numbers that would be the only other way to give your billing person only one time access at the time of renewal. Unless you choose to upgrade to a higher subscription. The other option would be to upgrade to Enterprise, let me know and we can then direct bill you and you won't need a billing guy at all. If you are interested in that option you can let me know, DM me all of your contact information and I will have my colleague reach out to you directly.

Stoplight's avatar
Stoplight
Community Manager
10 months ago

jerlandsson (OP) [11/23/2022 - 10:52 ET]

Thanks for the info. Upgrading isn’t an option at this point. Maybe when our devs have had the time to evaluate the service. We’ll kick the billing guy out first then. I think that’s something y’all should consider changing because right the billing role doesn’t seem to fill any purpose and is taking up slots while not being an active user. If you want that kind of feedback 🙂

Thanks for a great product in general. Absolutely love it 🙂