Forum Discussion

JGujarati's avatar
JGujarati
Occasional Contributor
15 years ago

Cannot renew license of type [TRIAL] to different type [PROFESSIONAL]

one of our SoapUI Pro user is trying to upgrade from Trial license to paid Pro License. getting following error while trying to update the license. Cannot renew license of type [TRIAL] to differen...
andrewpmast's avatar
andrewpmast
Contributor
13 years ago
SmartBear Support wrote:
Hi everyone,

You will get this error when trying to install a Renewal License without having an existing commercial license installed - you will need to get hold of your original license (the one that you are renewing) and install it first (even if it has expired) and then install the renewal.

Hope this helps!

/Ole
SmartBear Software


Yea, old issue for me. That is what I needed to do. I had to register my old one, and then go and update the new license. Worked like a charm. I consider this closed.