Forum Discussion

enkeledasinani's avatar
enkeledasinani
Occasional Contributor
7 years ago

why i have error no valid soapui ng license exists?

at 3:25  i am facing with stop working of soapui application because of error "no valid soapui ng license exists? Please eneter absolute path of the license file.. Meanwhile Experience date is 23.11...
  • groovyguy's avatar
    groovyguy
    7 years ago

    Actually the steps should be:

     

    1. Enter license in ReadyAPI.
    2. Email for off-line activation.
    3. DO NOT CLOSE THE ACTIVATION WINDOW.
    4. Receive key file.
    5. Copy to machine.
    6. Browse to file and select it to complete offline activation.

    If you interrupt or re-start this process you have to start over from the beginning. You CANNOT close the activation window until you provide it the file from the email. 

     

    If that is what you did, and if it still doesn't work, contact support as indicated. :) 

groovyguy's avatar
groovyguy
Community Hero

It looks like you are running via a command line process. Does the license work when launching ReadyAPI itself? If so, it may be a disconnect between the process running the CLI arguments and what user it acts as and what user the license is installed under.

enkeledasinani's avatar
enkeledasinani
Occasional Contributor
7 years ago

license is installed with the user, which run the command line .

even with ReadyAPI itself, it is the same error messagge

 

thank you

 

  • groovyguy's avatar
    groovyguy
    Community Hero
    7 years ago

    So when you launch ReadyAPI, you get the same error about a missing license?

    • enkeledasinani's avatar
      enkeledasinani
      Occasional Contributor
      7 years ago

      yes i did the same error,

       

      thanks

      • groovyguy's avatar
        groovyguy
        Community Hero
        7 years ago

        I would open a support ticket here. That will probably be the best way to get this resolved.