Forum Discussion
https://support.smartbear.com/product-list/
- VernonCrabtree8 years agoOccasional Contributor
What a useless forum - every query that might be useful is referred to support.smartbear.com.
This does not count as being solved.
How about putting the outcome of this back in the forum?
What was the final solution? My guess is upgrade to a later version?
I'll try this now, see how it goes.
- VernonCrabtree8 years agoOccasional Contributor
I can confirm that upgrading to the latest version (ReadyAPI 2.2.0) does NOT solve this problem.
- canpan148 years agoOccasional Contributor
Hey, the reason I left that as solved is because (if I recall correctly) the conversation with them involved some private information.
You're correct though that I should have written up the general things they had me try.
1. Make sure the license isn't being used on another machine. If it is you need to go under Help -> License Manager. And uninstall the license first.2. The actual issue that I had was I was trying to use Ready API on a very old machine (was actually a Virtual Machine). When I changed to a newer machine everything worked fine. No idea what caused the problem in that old machine though. It was some old Windows 7 VM.
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