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jorgebarrera's avatar
jorgebarrera
Occasional Contributor
6 years ago
Solved

Version 2.6.0 - Font size issues on Windows 10

Just installed version 2.6.0, and cannot find a way to set the font size project window or menu tab. I can set the "Form" tab using the Preferences | Editor | Font, but this does not apply to other a...
  • sprice090161's avatar
    sprice090161
    6 years ago

    I entered a ticket #00344716. There are several issues through the entire application. Now this might be hardwardand driver dependent. I'm operating on a dell Lattitude, my coworker in on a dell desktopandhas no such issues.

     

    Windows display settings have no effect on the observable failures.

     

    1. ALL grid objects that I have seen fail to autosize the row hight, making the date with in unreadable and maybe unwritable in the propeties grids

    2. Tabs and popup text font is so very very small (I.e system properties window)

    3. Check boxes on preferences are also very very small, wher you may not recognize them as a checkbox.

     

    I'm sure that there are other areas effected.

     

    Could someone PLEASE mane v4.5 available

     

  • TanyaYatskovska's avatar
    TanyaYatskovska
    6 years ago

    Hi Guys,

    As far as I see, the workaround is to enable the"Override high DPI scaling behavior" option. To do this:

    1. Right-click the ReadyAPI executable file and select Properties.
    2.  Switch to the Compatibility tab
    3. Click the Change high DPI settings option
    4. Check the"Override high DPI scaling behavior" option

     

     

     

  • sprice090161's avatar
    sprice090161
    6 years ago

    IT WORKS!!!!

    2 things.....

    First, when setting the checkbox for "High DPI Scaling Override", use "System" in the dropdown as shown above. Mine had defaulted to "Application" and I didn't notice it.

     

    Second, try "Signing Out" from your Windows session. There is a note in the Display Setting, that options may not take effect for all applications unless the session has been signed out.

     

    Thank you for finding the override.

sprice090161's avatar
sprice090161
Contributor
6 years ago

I entered a ticket #00344716. There are several issues through the entire application. Now this might be hardwardand driver dependent. I'm operating on a dell Lattitude, my coworker in on a dell desktopandhas no such issues.

 

Windows display settings have no effect on the observable failures.

 

1. ALL grid objects that I have seen fail to autosize the row hight, making the date with in unreadable and maybe unwritable in the propeties grids

2. Tabs and popup text font is so very very small (I.e system properties window)

3. Check boxes on preferences are also very very small, wher you may not recognize them as a checkbox.

 

I'm sure that there are other areas effected.

 

Could someone PLEASE mane v4.5 available

 

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    6 years ago

    Hi Guys,

    As far as I see, the workaround is to enable the"Override high DPI scaling behavior" option. To do this:

    1. Right-click the ReadyAPI executable file and select Properties.
    2.  Switch to the Compatibility tab
    3. Click the Change high DPI settings option
    4. Check the"Override high DPI scaling behavior" option

     

     

     

    • sprice090161's avatar
      sprice090161
      Contributor
      6 years ago

      It didn't make a differnce for me. I did click "Apply" following the change of the windows settings. Here is a couple of examples. There are so many more. Can someone please post access to v4.5? Customer Support and My Account Manager are not responding.

       

    • sprice090161's avatar
      sprice090161
      Contributor
      6 years ago

      I don't think that this is a Windows setting Scalling issue. I tried the addvanced setting for scalling and it doesn't have any effect on the individual screen elements and grids that are failing to render. 

       

      I wonder with the new front end rolled out with v4.6 if development is using a new plateform that hasn't been properly tested against the different graphics drivers and/or chipsets.

       

      The font issue, although painful can be worked around, but the issues with the grids can not. There is a loss of functionality.

      • sprice090161's avatar
        sprice090161
        Contributor
        6 years ago

        IT WORKS!!!!

        2 things.....

        First, when setting the checkbox for "High DPI Scaling Override", use "System" in the dropdown as shown above. Mine had defaulted to "Application" and I didn't notice it.

         

        Second, try "Signing Out" from your Windows session. There is a note in the Display Setting, that options may not take effect for all applications unless the session has been signed out.

         

        Thank you for finding the override.