Forum Discussion

jrahman's avatar
jrahman
Contributor
8 years ago

Unable to close ReadyAPI 2.2.0

I am unable to close the ReadyAPI (using 2.2.0) neither from exit button ('X' at the top right corner of the window) nor from File->Exit. Only way to exit by ending the ReadyAPI process from task manager.

 

Also, I am experiencing that my project doesn't appeared pre-populated after starting the ReadyAPI, means, I have to import project every time after starting the ReadyAPI.

 

ReadyAPI version: 2.2.0

OS platform: Windows 7

ReadyAPI 2.2.0
  • Nastya_Khovrina's avatar
    Nastya_Khovrina
    Icon for Alumni rankAlumni
    8 years ago

    Hi jrahman,

     

    Thank you for your post. I recommend that you open a new case with SmartBear support here: https://support.smartbear.com/message/?prod=ReadyAPI

     

    Also, please do the following: start ReadyAPI from the command line by using <ReadyAPI install>/bin/ready-api.bat or ready-api.sh and redirect the output i.e. ready-api.bat >C:\log.txt 2>&1. Try to close ReadyAPI. Provide the collected logs in the support case.