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JHuizinga's avatar
JHuizinga
New Contributor
12 years ago

[Resolved] SoapUI windows are gray on start up

Hello,

I'm trying to install SoapUI Pro 4.6.4 on one of our machines, but I'm running into some problems. It's a fresh installation, and the first time that SoapUI is installed on the machine. Throughout the installation and also after, every window of SoapUI that opens is completely grey (see the first attachment). Only when I resize the window it shows the content. For every change I make in the window, I also need to resize it in order for the change to take effect in the UI. It seems to be some kind of redrawing issue.

The following errors also appear in the Console:
JavaApplicationStub: CGContextGetCTM: invalid context 0x0
JavaApplicationStub: CGContextSetBaseCTM: invalid context 0x0

This is the environment:
Mac OS X 10.7.5
Java version 1.6.0_65

From looking around I understood that the "invalid context 0x0" error occurs more often with Java issues, but every situation in which it arises seems to be different and in need to a specific solution.

If there is any relevant information I'm missing, please let me know.

5 Replies

  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    Icon for Alumni rankAlumni
    12 years ago
    Hi,
    Seems like the Mac OS X version has issues related to Java runtime.
    Is it possible for you to upgrade to latest version or at least to Mountain Lion(10.8 )? That should get rid of this error and hopefully GUI will also work properly.

    Best Regards,
    Prakash
    SmartBear Sweden
  • JHuizinga's avatar
    JHuizinga
    New Contributor
    12 years ago
    The environment SoapUI is installed in is also used for several other things which unfortunately does not allow a Mac OS upgrade at the moment.
    I included the exact log I get when I start up SoapUI. There might not be too much new information, but it shows Java version 1.7.0_40 is used instead of the 6 version I initially thought.
    The soapui-errors.log file is completely empty.

    Do you know of any other things I could try, or would it be better if I sent in a support ticket?
  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    Icon for Alumni rankAlumni
    12 years ago
    SoapUI uses the bundled jre and not the installed one, hence it shows 1.7.0_40. You can try the SoapUI zip for the Mac to use the installed/system version of jre.
    Unfortunately I can't think of anything else for the moment, we need to look into it.

    Best Regards,
    Prakash
  • JHuizinga's avatar
    JHuizinga
    New Contributor
    12 years ago
    Downloading the ZIP folder ended up working. The windows are drawn normally and everything seems to work fine, so I can use this version for now to set up the project etc.
    Thank you for the help and I hope you manage to find out what goes wrong!