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MRutten's avatar
MRutten
Occasional Contributor
5 years ago

ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

Good morning,

 

I searched the community and found similar problems but no applicable solutions.

 

What is happening:

- i start ReadyAPI and open a few projects (on my local drive and on some network location)

- without changing anything i close ReadAPI

- ReadyAPI doesn't close

- during this closing process i cannot click on anything in ReadyAPI. so it looks as if it is trying to close. 

 

Last week, when i was waiting for ReadyAPI to close, i cancelled ReadyAPI via TaskManager of Windows and that resulted in projects i couldn't open anymore in ReadyAPI.

 

What to do?

 

EDIT: this message states the same problem. I will try the solution given there:

https://community.smartbear.com/t5/SoapUI-Open-Source/SoapUI-Pro-GUI-does-not-exit-unless-i-select-Exit-Without-Saving/td-p/164302

 

 

Kind regards,

Maarten

  

  • I created a support case.

    The projects that were on a network drive were causing the long closing time.

    This was the answer of support and what solved my problem:

     

    "In this case, I suggest that you uncheck the "Preference/UI/Normalize line-break" option in ReadyAPI. After this, save your projects to the network drive.

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)

      Thank you for looking into this, Himanshu!

       

      MRutten Could you let me know if you created a support case? I wasn't able to locate it in our database. Please let the community know the final results of the investigation! Thank you!

  • MRutten's avatar
    MRutten
    Occasional Contributor

    I created a support case.

    The projects that were on a network drive were causing the long closing time.

    This was the answer of support and what solved my problem:

     

    "In this case, I suggest that you uncheck the "Preference/UI/Normalize line-break" option in ReadyAPI. After this, save your projects to the network drive.