I was about to update my version from 2.2 to 2.4, but my team member has upgraded from 2.3 to 2.4 and is just getting a blank screen.
Is there an issue with 2.4?
Thanks all - the issue boiled down to what Lucian mentioned - simply our Windows 7 machines were not running the SP1 windows6.1-kb3125574-v4-x64
thanks for your time
Can you provide more info? What operating system did your friend use? What do you mean by blank screen? Does it open a empty window? Does it not open it at all? Does he try to open ReadyApi by using a shortcut? Does he try to open it using the executable file?
Actually I have now found that the application froze when he tried to load a composite project previously created.
He opened using a shortcut for 2.4 although he also tried from 2.3 after applying the update.
We are both using Windows 7 Enterprise (service Pack 1) , 64 bit operating system with 8.00 GB RAM
That is strange. I found some system requirements for ReadyApi as "Windows 7 SP1 with convenience rollup update (KB3125574) or a later Windows operating system (32- or 64-bit).".
Moreover, is that SoapUI project big? I often have problems with big projects - they open quite slowly. But never froze for me (I use windows 10 though)
You can also check the ReadyAPI logs to see if it's throwing an error or any information that may be useful in troubleshooting.
Thanks all - the issue boiled down to what Lucian mentioned - simply our Windows 7 machines were not running the SP1 windows6.1-kb3125574-v4-x64
thanks for your time
Why am I always right? :smileymad:
