Forum Discussion

anneparr's avatar
anneparr
Occasional Contributor
7 years ago

ReadyAPI 2.4 doesn't start

I was about to update my version from 2.2 to 2.4, but my team member has upgraded from 2.3 to 2.4 and is just getting a blank screen. Is there an issue with 2.4?
  • andrewsaunders's avatar
    andrewsaunders
    7 years ago

    Thanks all - the issue boiled down to what Lucian mentioned - simply our Windows 7 machines were not running the SP1 windows6.1-kb3125574-v4-x64

     

    thanks for your time

anneparr's avatar
anneparr
Occasional Contributor
7 years ago

Actually I have now found that the application froze when he tried to load a composite project previously created.  

He opened using a shortcut for 2.4 although he also tried from 2.3 after applying the update.

We are both using Windows 7 Enterprise (service Pack 1) , 64 bit operating system with 8.00 GB RAM

  • Lucian's avatar
    Lucian
    Community Hero
    7 years ago

    That is strange. I found some system requirements for ReadyApi as "Windows 7 SP1 with convenience rollup update (KB3125574) or a later Windows operating system (32- or 64-bit).".

     

    Moreover, is that SoapUI project big? I often have problems with big projects - they open quite slowly. But never froze for me (I use windows 10 though)