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DDS_Inc__Suppor's avatar
DDS_Inc__Suppor
Occasional Contributor
14 years ago

Problem shutting down SoapUI Pro v4

Ever since I installed version 4 (pro), I have had issues shutting down SoapUI. In fact, I'm unable to close the application. I have to shut it down via Windows Task Manager. I've also noticed it takes a really long time to save my project. Any suggestions you have to correct this will be appreciated.
  • Hello!

    What is happening when you try to quit soapUI? Any confirmation dialog? Is there any hints in the soapUI error log?

    Regards

    Henrik
    SmartBear Stockholm
  • DDS_Inc__Suppor's avatar
    DDS_Inc__Suppor
    Occasional Contributor
    When I try to shut down I do get the "Exit SoapUI" dialog. When I select Yes, the application just hangs for a couple of minutes doing nothing. It does not attempt to shut down. I can actually continue to work in the application after a few minutes.

    In the error log, the following is displayed
    "ERROR:java.lang.OutOfMemoryError: Java heap space"

    It does seem to be using a lot of memory in general. It also takes well over 30 seconds to do a normal save. All of this started happening with the newest version.

    Is there a minimum Java version needed? It's not stated in the system requirements. All other computer requirements are met/exceeded.
  • Hi,

    hmm.. how many projects do you have open when exiting? Can you close the projects one at a time before trying to exit? If so, do you still get the error when exiting?

    regards,

    /Ole
    SmartBear Stockholm
  • DDS_Inc__Suppor's avatar
    DDS_Inc__Suppor
    Occasional Contributor
    Shutting down projects did in fact correct the issue. Thank you.

    Just a note. This problem did not occur with the previously released version. I had not created or opened any new projects since updating to the newest version.