Forum Discussion

Clear_Capital__'s avatar
Clear_Capital__
Contributor
12 years ago

Problem opening support ticket for SoapUI pro

Hi,

I successfully opened one ticket yesterday morning. While creating a 2nd ticket since yesterday afternoon, I have been getting this error message. (also see the attached screen shot for the error page) . I have already tried opening ticket 4 times since yesterday, but still getting the same error.

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Authorization Required

You must first log in or register before accessing this page.
If you have forgotten your password, click Forgot Password to reset it.
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Here is the steps I am following
1) go to support ticket page and open a technical support ticket
2) after filling the first information page, when I click to add the file /attachment, I have been getting the above error.

Please help.

Thanks

Jignesh

1 Reply

  • Hello,

    Can you please clear cookies and cache on your browser and try again. Also please make sure that all the fields are filled in accordingly. I was not able to reproduce this issue, everything seems to be working as intended. If you have further issues please let me know.

    Regards,
    Temil