Forum Discussion
jeffdafoe
13 years agoNew Contributor
Mani,
One thing I noticed, when I started digging into why the "fix" process wasn't working on my computer, was that I originally skipped step 4c below:
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4. Just to be sure:
a Also go to the General tab, click Settings..., then Delete Files..., check all items and click OK.
b Click Apply and then View....
c Make sure that the list is empty for all views (use the dropdown in the upper-left corner to change views). If there are items left, remove them by selecting them and clicking the red X.
=====
When I went into the "view" option, even after using "settings->delete files" several dozen times by this point, I saw that there were still files shown. I had to flip through each option in the "show" control, manually select the files, and remove them with the X .
-Jeff
One thing I noticed, when I started digging into why the "fix" process wasn't working on my computer, was that I originally skipped step 4c below:
=====
4. Just to be sure:
a Also go to the General tab, click Settings..., then Delete Files..., check all items and click OK.
b Click Apply and then View....
c Make sure that the list is empty for all views (use the dropdown in the upper-left corner to change views). If there are items left, remove them by selecting them and clicking the red X.
=====
When I went into the "view" option, even after using "settings->delete files" several dozen times by this point, I saw that there were still files shown. I had to flip through each option in the "show" control, manually select the files, and remove them with the X .
-Jeff