Forum Discussion
13 years ago
What I did in Windows 7 to make it work...
1) Uninstall load ui 2.0
2) Go to settings > control panel > java. Click on "security" tab, click "certificates" button, select the "Smartbear" certificate and remove it. You don't need to remove all certificates, just this one.
3) Close the certificates window, and in the same "Java" window go to "General" tab, below "Temporary internet files" click on "Settings" and "Delete files" to remove all temporary files. Close this window then in the same "General tab", in "temporary internet files" click on "View..." and remove all applications, resourses, etc that you have in your cache viewer.
4) Reinstall load ui 2.0
Now it should work. Removing the cache files might be enough, without uninstalling/reinstalling load ui, but this I haven't tested.
1) Uninstall load ui 2.0
2) Go to settings > control panel > java. Click on "security" tab, click "certificates" button, select the "Smartbear" certificate and remove it. You don't need to remove all certificates, just this one.
3) Close the certificates window, and in the same "Java" window go to "General" tab, below "Temporary internet files" click on "Settings" and "Delete files" to remove all temporary files. Close this window then in the same "General tab", in "temporary internet files" click on "View..." and remove all applications, resourses, etc that you have in your cache viewer.
4) Reinstall load ui 2.0
Now it should work. Removing the cache files might be enough, without uninstalling/reinstalling load ui, but this I haven't tested.