New Support Request page

Did you ever hear back from support?

When you submit a new support request via the SmartBear portal the following should happen:

• A confirmation screen (after you click Submit) that says something like “Creating a case, please wait…”.
• An automatic confirmation email to the address you entered: this email should include the case number and basic details.
• Ability to log in to the SmartBear Support Portal and view “My Cases” or a case list under your email.

https://smartbear.my.site.com/portal/WebToCase?product=ReadyAPI&showHeader=1

https://support.smartbear.com/readyapi/case-management-portal/

Let me know how it goes!