New install of loadUI hangs on splash screen (Windows 7)

Hi,

I am having the exact same issue -- LoadUI hangs on the splash screen. I have tried all manner of things suggested in other forum threads (installing LoadUI in a different directory, manually installing JavaFX, modifying loadui.bat, etc) as well as uninstalling all versions of Java and JDK, manually copying in a different JRE into the LoadUI directory, turning firewall off, etc.

SoapUI works very well on this machine. I'm running Windows 7 x64 on a 6 core machine, and I do see the javaw.exe*32 process running (although idle as far as I can see).

Does anyone else have any ideas? I'm very excited to try LoadUI.

Console output is below.

Thank you,
Nathan

Java Web Start 1.6.0_25
Using JRE version 1.6.0_27-b07 Java HotSpot(TM) Client VM
User home directory = C:\Users\nathan
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
0-5: set trace level to <n>
----------------------------------------------------
Launching loadUI Build: loadUI-Dist-2011-06-13-[3] 2011/06/13 20:56
log4j:WARN No appenders could be found for logger (com.eviware.loadui.fx.WindowControllerImpl).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
Configuring log4j from [C:\Program Files (x86)\eviware\loadUI-1.5.0\soapui-log4j.xml]
06:46:13,819 WARN [SoapUI] Missing folder [C:\Program Files (x86)\eviware\loadUI-1.5.0\.\ext] for external libraries
06:46:14,147 INFO [DefaultSoapUICore] initialized soapui-settings from [C:\Users\nathan\soapui-settings.xml]
06:46:14,651 WARN [SoapUIProGroovyScriptEngineFactory] Missing scripts folder [C:\Program Files (x86)\eviware\loadUI-1.5.0\scripts]
06:46:14,913 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/xop.xsd with targetNamespace http://www.w3.org/2004/08/xop/include
06:46:14,948 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/XMLSchema.xsd with targetNamespace http://www.w3.org/2001/XMLSchema
06:46:14,950 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/xml.xsd with targetNamespace http://www.w3.org/XML/1998/namespace
06:46:14,951 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/swaref.xsd with targetNamespace http://ws-i.org/profiles/basic/1.1/xsd
06:46:14,952 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/xmime200505.xsd with targetNamespace http://www.w3.org/2005/05/xmlmime
06:46:14,952 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/xmime200411.xsd with targetNamespace http://www.w3.org/2004/11/xmlmime
06:46:14,953 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/soapEnvelope.xsd with targetNamespace http://schemas.xmlsoap.org/soap/envelope/
06:46:14,957 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/soapEncoding.xsd with targetNamespace http://schemas.xmlsoap.org/soap/encoding/
06:46:14,958 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/soapEnvelope12.xsd with targetNamespace http://www.w3.org/2003/05/soap-envelope
06:46:14,961 INFO [SchemaUtils] Added default schema from /com/eviware/soapui/resources/xsds/soapEncoding12.xsd with targetNamespace http://www.w3.org/2003/05/soap-encoding
ShellTUI: No standard input...exiting.
-> Framework started!
Dump thread list ...
Group javawsSecurityThreadGroup,ac=6,agc=0,pri=10
Javaws Secure Thread,5,alive,daemon
AWT-EventQueue-1,6,alive
ConsoleWriterThread,5,alive,daemon
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
TimerQueue,5,alive,daemon
Done.
Dump thread stack ...
----------------------------------------------------
2011-09-13 06:48:48
Full thread dump Java HotSpot(TM) Client VM (20.2-b06 mixed mode):

"loadUI Agent discovery" prio=6 tid=0x42f9d400 nid=0x18b8 waiting on condition [0x4673f000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x1563fa00> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at java.util.concurrent.DelayQueue.take(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.getTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

"loadUI Agent discovery 2" prio=6 tid=0x3ea4e400 nid=0x19ec runnable [0x40d3f000]
java.lang.Thread.State: RUNNABLE
at java.net.PlainDatagramSocketImpl.receive0(Native Method)
- locked <0x1563fba8> (a java.net.PlainDatagramSocketImpl)
at java.net.PlainDatagramSocketImpl.receive(Unknown Source)
- locked <0x1563fba8> (a java.net.PlainDatagramSocketImpl)
at java.net.DatagramSocket.receive(Unknown Source)
- locked <0x1563fbe8> (a java.net.DatagramPacket)
- locked <0x1563fc08> (a java.net.DatagramSocket)
at com.eviware.loadui.impl.discovery.AgentDiscoveryImpl$2.run(AgentDiscoveryImpl.java:82)
at java.lang.Thread.run(Unknown Source)

"Thread-37" prio=6 tid=0x42f9c000 nid=0x1aac waiting on condition [0x4658f000]
java.lang.Thread.State: TIMED_WAITING (sleeping)
at java.lang.Thread.sleep(Native Method)
at com.eviware.loadui.integration.CajoServer.run(CajoServer.java:139)
at java.lang.Thread.run(Unknown Source)

"HttpClient-112" daemon prio=6 tid=0x42d4cc00 nid=0x19a4 waiting on condition [0x4549f000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x156404f8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-111" daemon prio=6 tid=0x42d4c400 nid=0x1bc0 waiting on condition [0x4540f000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x156404f8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-110" daemon prio=6 tid=0x42d4c000 nid=0x1c04 waiting on condition [0x4537f000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x156404f8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-109" daemon prio=6 tid=0x42d4b800 nid=0x1bd0 waiting on condition [0x452ef000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x156404f8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-108" daemon prio=6 tid=0x42d4b000 nid=0x1bc4 waiting on condition [0x4525f000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x156404f8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-107" daemon prio=6 tid=0x42d4ac00 nid=0x1ce4 waiting on condition [0x451cf000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x156404f8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-106" daemon prio=6 tid=0x42d4a400 nid=0x1e20 waiting on condition [0x4513f000]
java.lang.Thread.State: TIMED_WAITING (sleeping)
at java.lang.Thread.sleep(Native Method)
at org.eclipse.jetty.client.HttpClient$1.run(HttpClient.java:488)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:528)
at java.lang.Thread.run(Unknown Source)

"HttpClient-105" daemon prio=6 tid=0x42d4a000 nid=0x1bc8 runnable [0x450af000]
java.lang.Thread.State: RUNNABLE
at sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
at sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(Unknown Source)
at sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(Unknown Source)
at sun.nio.ch.WindowsSelectorImpl.doSelect(Unknown Source)
at sun.nio.ch.SelectorImpl.lockAndDoSelect(Unknown Source)
- locked <0x15643a70> (a sun.nio.ch.Util$2)
- locked <0x15643a80> (a java.util.Collections$UnmodifiableSet)
- locked <0x156439f8> (a sun.nio.ch.WindowsSelectorImpl)
at sun.nio.ch.SelectorImpl.select(Unknown Source)
at org.eclipse.jetty.io.nio.SelectorManager$SelectSet.doSelect(SelectorManager.java:487)
at org.eclipse.jetty.io.nio.SelectorManager.doSelect(SelectorManager.java:225)
at org.eclipse.jetty.client.SelectConnector.run(SelectConnector.java:161)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:528)
at java.lang.Thread.run(Unknown Source)

"HttpClient-104" daemon prio=6 tid=0x42d49800 nid=0x1be4 waiting on condition [0x4501f000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x15643c08> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-103" daemon prio=6 tid=0x42cffc00 nid=0x1be0 waiting on condition [0x44f8f000]
java.lang.Thread.State: TIMED_WAITING (parking)
at sun.misc.Unsafe.park(Native Method)
- parking to wait for <0x15643c08> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)
at java.util.concurrent.locks.LockSupport.parkNanos(Unknown Source)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(Unknown Source)
at org.eclipse.jetty.util.BlockingArrayQueue.poll(BlockingArrayQueue.java:320)
at org.eclipse.jetty.util.thread.QueuedThreadPool.idleJobPoll(QueuedThreadPool.java:511)
at org.eclipse.jetty.util.thread.QueuedThreadPool.access$600(QueuedThreadPool.java:37)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:557)
at java.lang.Thread.run(Unknown Source)

"HttpClient-102" daemon prio=6 tid=0x42cff400 nid=0x1bdc waiting on co
Trace message truncated for length over 10K

Hi Nate(?)

There's a bug in the Java Console that limit's the output length of thread dumps. If you could please do the following two things, it would help us troubleshoot the problem:

1. Edit a part of eviware/loadUI 1.5.0/log4j.xml from this:

 <!-- =============== -->
 <!-- Loggers         -->
 <!-- =============== -->

 <logger name="com.eviware.loadui" additivity="false">
  <level value="INFO" />
  <appender-ref ref="CONSOLE" />
 </logger>

to this:

 <!-- =============== -->
 <!-- Loggers         -->
 <!-- =============== -->

 <logger name="com.eviware.loadui" additivity="false">
  <level value="DEBUG" />
  <appender-ref ref="CONSOLE" />
 </logger>

2. Run eviware/loadUI 1.5.0/loadUItest.bat from a command line (e.g. cmd.exe) and press CTRL+Break when nothing has happened for a while.

We would appreciate it very much to get the output of this (what's printed to the command line).


Best Regards

Henrik
SmartBear Sweden

Hi Henrik,

Thank you for your reply. I did as you instructed, but got a message saying that javafx was an unknown command, so that got me going down the right path. I then tried to run "updateJavaFx.bat" from the command line (running as administrator), and got no message whether or not it was successful. From here, I typed "javaws -viewer" in the eviware\loadUI-1.5.0 directory, went into the Java control panel and deleted all registered applications (loadUI was the only one) from the Java Cache Viewer and then removed temporary internet files (from Java Console, not from Windows Internet Options). I ran LoadUI again (normally, by clicking on the icon) and now all is well. So somehow it looks like the JavaFX install failed and continued to fail, no matter how many times I installed or uninstalled LoadUI.

I'm not sure how to figure out why it happened at this point (and I likely clobbered any chance of reproducing it on this machine), but I would be glad to provide you with any info you need.

Thank you for your help.
Nate

Hello Nate!

I'm pretty convinced that the Java Webstart Cache was the villain of the piece. Thanks for an excellent explanation, it helped us to create the new Installation Troubleshooting page.

/Henrik @ SmartBear

I resolved splash screen hung by installing loadUI in different directory from "Program Files", which doesn't contain spaces in path.