Forum Discussion

Desert_Developm's avatar
12 years ago

Issues Activating a SOAP UI Pro License

Hi all;

We bought three licenses of SOAP UI Pro and at this moment we're trying to activate the licenses, but we got lucky only in the first one, the other ones are saying the following message:

Unable to activate the message
Please contact your administrator

We're in a hurry to use the software.

Your help will be very appreciated.

Fabian Salazar
Quality Assurance Manager
DDC

3 Replies

  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    SmartBear Alumni (Retired)
    Hi!

    hmm... have you tried the offline activation process? Do you get any more specific error messages after this dialog?

    regards!

    /Ole
    SmartBear Software
  • BBrehart's avatar
    BBrehart
    New Contributor
    How long does the Offline Activation Process usually take? I submitted a request yesterday afternoon and I haven't heard anything since.