Forum Discussion

CarolJin's avatar
CarolJin
Occasional Contributor
9 years ago

I cannot start up my Ready!API after my license expired, how can I apply new license to it? UrgentP1

I cannot start up my Ready!API after my license expired, how can I apply new license to it? Urgent,P1 Cannot see old license any more..   I believe your tool has critical bug at expired – reinstal...
CarolJin's avatar
CarolJin
Occasional Contributor
9 years ago

Terrible support, P1, has no solution or reply in 2 days!

 

  • CarolJin's avatar
    CarolJin
    Occasional Contributor
    9 years ago

    No support till now, not sure why, anything happen to SmartBear on supporting Mac pc???

  • nmrao's avatar
    nmrao
    Community Hero
    9 years ago
    This is just a forum where community members respond usually.

    Have you opened ticket using the link provided by fredsvar which are handled by SmartBear support team.
    • CarolJin's avatar
      CarolJin
      Occasional Contributor
      9 years ago

      Yes, of course I did.

      Case #00222228: Cannot start Ready API after my license expired, unable to apply new license to it at all!..........

      I even tried to call a supporter which my manager gave to me.. but he won't pick up.