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zematos's avatar
zematos
New Contributor
5 years ago

Getting some SEVERE errors when starting ReadyAPI 3.0.0

I'm getting the following errors when starting ReadyAPI 3.0.0 on Red Hat 7.7:

[...]
12:14:31 SEVERE: [1210/121431.611297:ERROR:sandbox_linux.cc(375)] InitializeSandbox() called with multiple threads in process gpu-process.
[...]
12:14:47 SEVERE: [1210/121447.410910:ERROR:gpu_process_transport_factory.cc(1019)] Lost UI shared context.
12:14:47 SEVERE: [1210/121447.416751:ERROR:command_buffer_proxy_impl.cc(134)] ContextResult::kTransientFailure: Failed to send GpuChannelMsg_CreateCommandBuffer.

Any hint on how to fix this?

  • sonya_m's avatar
    sonya_m
    5 years ago

    Hi zematos , according to the System Requirements article, ReadyAPI 3.0 supports 64-bit Red Hat Enterprise Linux 6 or later. Could you please check if your system meets this requirement.

     

    In case this doesn't help, our team would like to take a closer look at your issue. Please create a support case and provide as many details as possible there, and definitely attach your API log to the case, as well.

  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    5 years ago

    Hi zematos , according to the System Requirements article, ReadyAPI 3.0 supports 64-bit Red Hat Enterprise Linux 6 or later. Could you please check if your system meets this requirement.

     

    In case this doesn't help, our team would like to take a closer look at your issue. Please create a support case and provide as many details as possible there, and definitely attach your API log to the case, as well.

    • zematos's avatar
      zematos
      New Contributor
      5 years ago

      Hi,

       

      My system meets the requirement (it's running RHEL 7.7).

      I will open a support case.

       

      Kind regards,

      José