Expecting claim 'qsh' to have value error message

Question

Hello,I am trying to call endpoint&nbsp;https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/1.0/execution&nbsp;but I am still getting 401 with messageExpecting claim 'qsh' to have value 'bd5...' but instead it has the value 'b21...'I have followed documentation from&nbsp;https://support.smartbear.com/zephyr-squad-cloud/docs/api/jwt-token.html&nbsp;where I first generate API keys in Zephyr in Jira, generated keys used for JWT token with attached code inside documentation and then calling aforementioned API endpoint with curl command, but still getting same think.&nbsp;Can you please anyone help me/explain me, what might cause this issue?&nbsp;Thank you in advance,

richie · Answer

Hey ajitzephyr,Everytime i try launching the https://support.smartbear.com/zephyr-squad-cloud/docs/api/jwt-token.html link it redirects to https://support.smartbear.com/zephyr-squad-cloud/docs/?lang=enso i can't access the resource to view the relevant api/jwt config details.Could you copy the relevant content into a notepad and attach to this post?Cheers,Richlink

ajitzephyr · Answer

Hi Rich,Here is the attachment.&nbsp;Thanks

richie · Answer

Hey&nbsp;ajitzephyr&nbsp;
&nbsp;
thanks for the attachment - sorry - even though I've set Chrome to not allow re-directs - it's ignoring the setting for some reason.
&nbsp;
Hey&nbsp;ajitzephyr&nbsp;
&nbsp;
I was going to try reproducing the issue by using my own project's JIRA/Zephyr instance, but I finished my current contract and got locked out at 6pm, so I can't try and reproduce.&nbsp; However - I grabbed the secretKey and accessKey cos I wanna try and build it cos I still might spot something
&nbsp;
Did you follow the instructions EXACTLY or did you deviate at all?&nbsp;(sorry I don't mean to be condescending - I'm just trying to work through the 'possibles' considering I cant try reproducing now) &nbsp;JIRA instructions change quite a bit over versions and the help online can often point to older versions .&nbsp;
&nbsp;
You're getting a 401 so it's not even getting to parse your request - I'd guess there's a problem with the Authorization header on the request.&nbsp; even though I can't reproduce I'd like to get as far as I can - it might help diagnose the problem - I've cloned the zapi-cloud repo - but I haven't got access to the .jar file&nbsp; - would you mind attaching the .jar file to your response please?&nbsp;
&nbsp;
Cheers,
&nbsp;
Rich

richie · Answer

Hey&nbsp;ajitzephyr&nbsp;
&nbsp;
Been looking at the sampleJWTGenerator.java.&nbsp; Where did you get this part of the URI from "/public/rest/api/1.0/execution"?
&nbsp;
In the screenshotted sampleJWTGenerator.java - there's 2 different URIs specified.&nbsp; in the one the URI is "/public/rest/api/1.0/cycle" and in the later screenshot - the same URI has 2 query parms ("/public/rest/api/1.0/cycle?expand&amp;clonedCycleId=").&nbsp;
&nbsp;
Reason I'm asking is that if I'm reading the java correctly (and for once, it doesn't look like martian to me) the jwt string value is generated in part by a method that takes these arguments --&gt; zephyrBaseURL, accessKey, secretKey and accountId and another method that uses the zephyrBaseURL and a URI (whether it's "/public/rest/api/1.0/cycle" or&nbsp;"/public/rest/api/1.0/cycle?expand&amp;clonedCycleId=" or even /public/rest/api/1.0/execution) to generate the final JWT token value.
&nbsp;
I could be totally wrong - but I'd still like to nail all the possibilities down until we've found what the cause of your issue is.
&nbsp;
Cheers
&nbsp;
Rich

ajitzephyr · Answer

I cannot attach the file as it is more than 12 MB after compressing it.

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Expecting claim 'qsh' to have value error message

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