Forum Discussion

jestrella04's avatar
jestrella04
Visitor
5 years ago

[Bug] The add assertion screen is loading blank

Every time I am trying to add assertions for a new project, the add assertion is loading just blank (see attached image), moving the mouse around I see the cursor changing to pointer so the actual co...
Assertions
  • sonya_m's avatar
    sonya_m
    5 years ago

    Hi jestrella04! I believe that this requires direct communication with the Support team. Please raise a ticket here.

    When you get a solution from them, please share it with us!

edwards's avatar
edwards
Occasional Visitor
5 years ago

I actually just created a ticket for this same exact issue and was wondering if you were able to obtain a resolution from the SmartBear team. 

I'm restricted from downloading software to my work PC so I can't try newer versions without submitting a request through our help desk. I have however noted that uninstalling and reinstalling works for the first run of the software but it's not something I want to have to do every time I need to create a new test case.