Forum Discussion
Hi Tanya,
While I understand your question and it is certainly not unreasonable, I am afraid I am not able to do that - we cannot just upgrade readyAPI from a known stable version in our work environment as we need to use it daily. I respectfully suggest forwarding this bug to your maintenance department so they can assess and try to reproduce it? Or is there a more appropriate way for me to submit a bug report than this forum? If so - my apologies and could you let me know what that is? :)
Regards,
Ton
Hi Ton,
You can submit this behavior to our Support Team - http://support.smartbear.com/product-list/
However, as a rule, our R&D Team prepares patches for the latest product version. It’s unlikely that they will create a patch for v. 1.3.
BTW, v.1.3 and v.1.5 can be installed side-by-side on one computer.
- Ton6469 years agoOccasional Contributor
Oh - I would not expect a patch for any previous version, with the workaround I found we are fine - I just meant to say that I am not in a position to check if a bug also exists in a later version of the product, I just don't have the time. The link you provided seems to not quite apply? The closest category for ReadyAPI would seem to be 'technical inquiry' which it is not - its purely a bug report? Or is that the right category?
In the previous version of the boards there was a specific forum where bugs could be reported, I've done so a few times - is it an idea to set one up again?
- TanyaYatskovska9 years agoSmartBear Alumni (Retired)
Hi Ton646,
Technical inquiry is the correct category. Our Support Team works closely with our R&D Team to investigate the issue and analyze the possibility to create a patch to fix it. This is the reason of why we recommend submit possible issues to our Support Team.
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