Forum Discussion

Jainsoumya's avatar
Jainsoumya
Contributor
3 years ago

Auth Token is not getting refreshed due to which API is getting failed with error 401

Hi richie   Auth Token is not getting refreshed automatically though I have ticked the checbox in settings too and due to which I have to intervene manually and update the token  Please refer the...
CommunityNews
ReadyAPITeam
Jainsoumya's avatar
Jainsoumya
Contributor

richie  Yes , I have tried all the option available there, but no luck .

 

sonya_m Can you please help me with this

richie's avatar
richie
Community Hero
3 years ago
Hey Jainsoumya,

I havent got an OAuth project to try and play with it, but if you've played with the options (and lets face it, its not overly complicated functionality) im leaning towards raising a support ticket to see if Smartbear can sort it for you as youve exhausted all options.

The ReadyAPI support ticket page is here -->> https://support.smartbear.com/readyapi/message/

Cheers,

Rich
  • mkrausem's avatar
    mkrausem
    Occasional Contributor
    3 years ago

    Hi Jainsoumya ,

     

    we are using a Submitlistener Script to get new tokens. With the options it worked not for us too.

     

    Kind Regards, Michael

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)
      3 years ago

      Thank you mkrausem and richie 

       

      Hi Jainsoumya, please review the recent suggestions from the Community, if none of them help, I recommend opening a support ticket - this issue might require a deeper investigation in this case. Thank you!

    • Jainsoumya's avatar
      Jainsoumya
      Contributor
      3 years ago

      mkrausem Hi 

      I have tried the script

      but I am getting an error Uncaught TypeError: Cannot read property 'usernameTextbox' of undefined]

      Login page is of microsoft , so I am not sure what m missing

      I have raised the incident for the same waiting for reply

      ko.dataFor(document.getElementById('i0116')).usernameTextbox.value= ("soumya.jain@strategy-compass.com");

      document.getElementById('idSIButton9').click();

      • richie's avatar
        richie
        Community Hero
        3 years ago

        Hey Jainsoumya 

         

        When you get a response from SmartBear regarding the support ticket - would you mind publishing the results please?

         

        Refreshing the OAuth token has always been problematic, so I'd be interested to see a solution.

         

        I do know someone put a script together that actually worked and posted the solution - I'll have a search and see if I can find it.

         

        that's all I got for now I'm afraid!

         

        Cheers,

         

        Rich