Forum Discussion

jameshnb's avatar
jameshnb
Contributor
8 years ago

Version: 11.5Build: 11.5.739

Version: 11.5 Build: 11.5.739   The latest update has just bee forced upon us.. and it seems there are a few quirks.   The Attachments and Notes fields a - despite have a single charac...
KENROSS's avatar
KENROSS
New Contributor

We're experiencing the same issue with folders not being available in the drop down.  In addition, the option to export defects into an excel csv isn't working either.

CGangloff's avatar
CGangloff
Moderator
8 years ago

Hello KENROSS,

Thank you for your post. We have received your support cases. At this time I am unable to replicate the export issue and provided you with my recording on my response through the case.

Thank you and Best Regards,
Christiane

  • paulgudgeon's avatar
    paulgudgeon
    New Contributor
    8 years ago

    The behaviour of the defect export has certainly changed. The file now needs to be saved before it can be opened, rather than opened straight away.

    Switching to the Traceability view, from the top Defects menu, still offers the old UI and the old functionality. This is a possible workaround. CGangloff I can provide videos showing this behaviour directly to you.

    (this is also a temporary workaround for the folder issue also)

     

  • jameshnb's avatar
    jameshnb
    Contributor
    8 years ago

    Hi Christiane

     

    What browser did you try to reproduce on?  We have established here that the export seems to work in Chrome but will not work using IE11.

     

     

  • KENROSS's avatar
    KENROSS
    New Contributor
    8 years ago

    Hi Christiane,

     

    The exporting issue appears only when using internet explorer.  No issue when using Safari or Firefox. However, this worked before the weekend upgrade with no issue on internet explorer.

     

    Internet explorer is the only supported browser in our organisation.... 

     

    Regards

     

    Ken