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kmarino's avatar
kmarino
Occasional Contributor
9 years ago

Jira Connector: Error - unable to load mapping settings

I am able to successfully connect to Jira and QAComplete and was able to successfully import a few bugs. But when I try and load the mappings tab in the connector I get a "Unable to load mappings set...
  • kmarino's avatar
    kmarino
    9 years ago

    Turns out we had duplicate user records in Jira, which did not show up in the interface. Once cleared mappings worked

     

kmarino's avatar
kmarino
Occasional Contributor

Just an update. Talking to Support. Problem is not resolved there are investigating.

 

Will post an update when I get one

kmarino's avatar
kmarino
Occasional Contributor
9 years ago

Turns out we had duplicate user records in Jira, which did not show up in the interface. Once cleared mappings worked