Hi Lu,
The CSV file format is pretty standard: it's best practice to enclose each column in double quotation marks, separated by a comma.
If you look at a Test in the Test Library (just try out Add New) you'll see the standard fields. We require Title and Status. Other fields are optional. If you have additional data, you can define Custom Fields and import data into those fields.
So, your CSV file could look something like this:
"Title", "Status", "Description", "Steps", "Expected Results"
"Here's my title", "Approved", "Here is my description","this is step one", "this is expected result one"
If you have multiple steps, create a row for each step. Make the Title, Status and Description match for each row that belongs to the same test.
If you have certain needs or need additional assistance, our support team would be happy to help. Just click on Help Center in the top right, then select Create Support Ticket.
