Forum Discussion
Sheilagh,
There should be no limits of a count of importing items. I have managed to successfully import more than 2000 tests. It would be great if you can provide us with your CSV file, so we can check it. The file could include some special symbols which cause the issue. You can open a new support case here: https://support.smartbear.com/message/?prod=QAComplete and attach the problematic file to the case.
Don't forget that importing tests depends on an Import Profile: Importing and Exporting Tests.
You can easily delete imported items by using the "Delete Imported Batches" option under Setup > Import > Delete Imported Batches. First, you need to select an imported data type and then an "Import ID", which you receive in emails.
Also, you can delete items by using the "Delete multiple items" option under Test Management > Actions > Fast Edit > Delete multiple items.
Just to be clear, the file DID IMPORT, it just kept on importing - 6 times -- and the "import screen" never went away/I never received the "import completed" screen (which then gives me the import ID) until I finally hit the "refresh" button.
By then I received 6 import successful email with 6 different import IDs. AND it imported 12,390 tests.
So the problem is that it kept on importing.
The file is attached and it is very simple.
Thanks!
- Nastya_Khovrina8 years agoSmartBear Alumni (Retired)
Sheilagh,
Thank you for sharing your file. I was able to successfully import tests from your file. Maybe, it was a temporary issue.
Can you replicate the same behavior with another file? Also, please try importing the provided file again.
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