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rabin_ranabhat's avatar
rabin_ranabhat
Occasional Contributor
12 years ago

Establishing connection between Crystal Reports and ALMComplete

Hi, I am trying to create a custom Crystal Report from scratch. When I click on the Blank Report, the  Database Expert prompts to create a new connection. When I click the ODBC(RDO), the next s...
  • ben_jean-louis's avatar
    ben_jean-louis
    12 years ago


     



    Hello Rabin,



    If you are still experiencing this issue, we would love to help. Please submit a ticket using the Help Center link found with in the system.





    Thanks,



    Ben Jean-Louis



     


rabin_ranabhat's avatar
rabin_ranabhat
Occasional Contributor
11 years ago
Ah, okay.  Here are the steps that worked for me.

1. Make a new ODBC(RDO) connection. If you go to the Database Expert, it's listed under 'Create New Connection' in Standard Report Creation Wizard or Database Expert, it's listed there.

2. Select data source as agSPEnt.

3. Ask your data admin for user name and password to access the SoftwarePlanner database. Enter those fields in there.

4. Click finish and you should be able to access all the tables from the SoftwarePlanner database.



Good luck! It was very frustrating for me when I first started this process due to lack of documentation. Hopefully, this will make it a tad bit easier for you.



Rabin