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joyces's avatar
joyces
New Member
2 years ago

Errors in SmartBear QAcomplete - Login failed for user "psDataWriter".

What does this error message mean?  Login failed for user "psDataWriter".

See Attached is a Log of errors that intermittently comes up. 

1 Reply

  • That "Login failed for user 'psDataWriter'" error typically points to a database authentication or connection string mismatch—usually happening in environments backed by SQL Server when the service account credentials get out of sync, permissions are altered, or connection pools fail to re-authenticate after an update or server restart.

     

    Checking the SQL Server Management Studio (SSMS) security logs alongside the QAComplete application config files usually helps isolate whether it's an expired password or an explicit access rights restriction. Has your team recently rotated database credentials or modified server-level permissions on that instance?