Forum Discussion
Hi Chethan,
We have made some investigations, and it has turned out that actually there are some additional requirements that must be met to obtain values of performance counters from Windows-based servers (we'll add this information to the LoadComplete documentation later):
1. The Remote Registry service must be enabled and started on the server computer to be monitored. Note that this service is disabled by default on Windows Vista and later operating systems.
2. The user account under which LoadComplete is running must be a member of one of the following user groups on the server computer:
* Performance Monitor Users
* Performance Log Users
* Administrators
Note that the Performance Monitor Users and Performance Log Users groups are not available on Windows XP. Therefore, if this operating system is used on the monitored server, you must add your user account to the Administrators group on the server.
3. The File and Printer Sharing for Microsoft Networks service must be installed and enabled on the server to be monitored.
4. If you use a firewall, make sure that the 139 and 445 TCP ports are opened (they are required by File and Printer Sharing for Microsoft Networks).
Please make sure that all these requirements are met on the server to be monitored. Does this help?
BTW, we tried to monitor performance parameters on machines with Windows XP and Windows 7 and it was possible to monitor them if the above mentioned requirements were met. Thus, it seems that there are no any specific restrictions for these operating systems.
We have made some investigations, and it has turned out that actually there are some additional requirements that must be met to obtain values of performance counters from Windows-based servers (we'll add this information to the LoadComplete documentation later):
1. The Remote Registry service must be enabled and started on the server computer to be monitored. Note that this service is disabled by default on Windows Vista and later operating systems.
2. The user account under which LoadComplete is running must be a member of one of the following user groups on the server computer:
* Performance Monitor Users
* Performance Log Users
* Administrators
Note that the Performance Monitor Users and Performance Log Users groups are not available on Windows XP. Therefore, if this operating system is used on the monitored server, you must add your user account to the Administrators group on the server.
3. The File and Printer Sharing for Microsoft Networks service must be installed and enabled on the server to be monitored.
4. If you use a firewall, make sure that the 139 and 445 TCP ports are opened (they are required by File and Printer Sharing for Microsoft Networks).
Please make sure that all these requirements are met on the server to be monitored. Does this help?
BTW, we tried to monitor performance parameters on machines with Windows XP and Windows 7 and it was possible to monitor them if the above mentioned requirements were met. Thus, it seems that there are no any specific restrictions for these operating systems.
