Forum Discussion
RyanHeidorn
9 years agoStaff
Hi chrismcg,
How long did the file upload take when you did the recording, and what was the file size?
Best,
- chrismcg9 years agoNew Contributor
The file size is less than 100kb, it looks less than 60 seconds to upload.
- RyanHeidorn9 years agoStaff
Hi Chris,
Thanks for the info. This is definitely unexpected behavior. My guess is that it's related to connection timings, or that LoadComplete doesn't receive or doesn't correctly process the server response after the file upload. Unfortunately, I can't help you here. I suggest you open a support ticket to troubleshoot further. If you do so, would you please keep us updated as to the eventual resolution of this issue? Thanks!
Best,
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