Forum Discussion

Colin_McCrae's avatar
Colin_McCrae
Community Hero
12 years ago

Your support ticket page appears to be broken!

Hi I'm trying to raise a support ticket on: http://support.smartbear.com/message/?prod=TestComplete I have completed all the fields, including "Customer ID" but I keep gettign the error ...
TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
12 years ago
Hi Colin,



I've just tried - everything works OK.



If this behavior still persists on your computer I suggest the following :

1. Fill in the fields on the page and click Proceed to reproduce the error.

2. Make a screenshot of the form.

3. Click the Cant' remember link next to the CustomerID field - this will allow you to send the support case without specifying your CustomerID.

4. Attach the screenshot to the message and describe the issue.

5. Submit the case.