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Charlesdevis's avatar
Charlesdevis
New Contributor
2 years ago

When Installing A New Version Of Windows On My Laptop, I Am Unable To Detect The Drive

Hi Folks, 

I recently purchased a laptop with an Intel 8th generation vPro processor, which I believe is the most recent model, but I'm having trouble detecting my drive while installing a new window.

I also spoke with the technical support team, but I have yet to receive a solution; please assist me in getting out of this situation. 

  • rashichouhan's avatar
    rashichouhan
    Occasional Contributor
    2 years ago

    I am facing the same issue with my HP laptop, if anyone is there please let us know.