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TanyaYatskovska
Alumni
7 years agoHi John,
Thanks for clarifying this. I've talked with the team that developed this portal. There is a policy to change the password indeed. This was done for security reasons to give you the high guarantee that nobody can access your private support cases, but you.
I have let the team know about your complaints and created an internal record about this. They promised to take them into account in one of the future Support Portal improvements.
johnmcdraper
7 years agoOccasional Contributor
appreciate the response - thanks
- J