Forum Discussion

johnmcdraper's avatar
johnmcdraper
Occasional Contributor
7 years ago
Solved

Stop making me change my password

The Case Manager pages require me to change my password regularly.   This is a real PITA.   Honestly, this is my problem ticket queue - not access to sensitive information, not my bank account or SB ...
  • tristaanogre's avatar
    tristaanogre
    7 years ago

    So, it crashes on launch?  Is that what you're saying?  If that's the case, then no, I'm not experiencing that problem.

     

    Something you need to make sure of... IE sometimes tends to hang around in process memory after it has been closed.  When you close a browser instance, you should make sure all copies of the process have been closed as well.  I've experienced situations where, if I didn't do this, a number of strange problems would happen.  

     

    The following code is what I use to ensure this

    function closeIEInstance() {
        var counter = 0;
        var browser;
        browser = Sys.WaitBrowser('iexplore', 1000);
        while((browser.Exists) && (counter < 60)){
            counter++;
            browser.Terminate();
            browser = Sys.WaitBrowser('iexplore', 1000);
        }  
    }