Merge support and forums
This is a request to do some level of merging of forum posts and support requests. Frequently I see a discussion started on the forums that I am interested in, but the discussion stops as soon as the...
Forum Discussion
Hi David,
Thanks for starting this discussion! This is an interesting idea. However, there are some things that stop us from implementing this at this moment. One of the issues is that some secure information may be required when investigating complex issues. As you understand, sharing such kind of information is impossible through the Forum.
Anyway, we are always open to new ideas and suggestions from you - SmartBear Customers! If you had some detailed description of how you would like to see this functionality, we would really appreciate it.
Thanks for starting this discussion! This is an interesting idea. However, there are some things that stop us from implementing this at this moment. One of the issues is that some secure information may be required when investigating complex issues. As you understand, sharing such kind of information is impossible through the Forum.
Anyway, we are always open to new ideas and suggestions from you - SmartBear Customers! If you had some detailed description of how you would like to see this functionality, we would really appreciate it.
