Forum Discussion

simon_glet's avatar
simon_glet
Regular Contributor
10 years ago

Avatar Change

Hi,   The other day I was wondering if I could change my avatar and went the Avatar tab in "My Settings".   I could not choose another Collection with either Chrome, Internet Explorer or Firefox....
  • TanyaYatskovska's avatar
    TanyaYatskovska
    10 years ago

    Hi,

    New collections aren’t opened from My Settings indeed. I’ll report this issue.

    In the meantime, you can do the following:

    1. Open your profile page (not My Settings).
    2. Click your current avatar.
    3. Select the Choose another avatar
    4. Switch to the Forum the Community.
    5. Select a new collection there.

    Does this work for you?

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Simon,

 

Do you mean that you do not see the following drop-down list when clicking to select a collection?

 

Untitled.png

simon_glet's avatar
simon_glet
Regular Contributor
10 years ago

Hi Tanya,

 

The drop-down list allows the collection change but the available avatars are not updated (see attached screenshot):

 

CommunitySite_CollectionSelection_Error_1.png

 

As you can see, the "Monsters" collection still shows the "Animals" avatars. Tested with Firefox 37.0.2.

 

Thanks

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    10 years ago

    Hi,

    New collections aren’t opened from My Settings indeed. I’ll report this issue.

    In the meantime, you can do the following:

    1. Open your profile page (not My Settings).
    2. Click your current avatar.
    3. Select the Choose another avatar
    4. Switch to the Forum the Community.
    5. Select a new collection there.

    Does this work for you?

    • simon_glet's avatar
      simon_glet
      Regular Contributor
      10 years ago

      Hi Tanya,

       

      It worked from the profile :-)

       

      Thanks !

      • jamesprw's avatar
        jamesprw
        Senior Member
        7 years ago

        I'm ok with my avatar for now, but I'd like to change my profile name because I misspelled my preferred name I've used in other forums for years. Is there any way I can do that? Thanks