Forum Discussion

simon_glet's avatar
simon_glet
Regular Contributor
10 years ago

Avatar Change

Hi,   The other day I was wondering if I could change my avatar and went the Avatar tab in "My Settings".   I could not choose another Collection with either Chrome, Internet Explorer or Firefox....
  • TanyaYatskovska's avatar
    TanyaYatskovska
    10 years ago

    Hi,

    New collections aren’t opened from My Settings indeed. I’ll report this issue.

    In the meantime, you can do the following:

    1. Open your profile page (not My Settings).
    2. Click your current avatar.
    3. Select the Choose another avatar
    4. Switch to the Forum the Community.
    5. Select a new collection there.

    Does this work for you?

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
10 years ago

Hi Simon,

 

Do you mean that you do not see the following drop-down list when clicking to select a collection?

 

Untitled.png

  • simon_glet's avatar
    simon_glet
    Regular Contributor
    10 years ago

    Hi Tanya,

     

    The drop-down list allows the collection change but the available avatars are not updated (see attached screenshot):

     

    CommunitySite_CollectionSelection_Error_1.png

     

    As you can see, the "Monsters" collection still shows the "Animals" avatars. Tested with Firefox 37.0.2.

     

    Thanks

    • TanyaYatskovska's avatar
      TanyaYatskovska
      SmartBear Alumni (Retired)
      10 years ago

      Hi,

      New collections aren’t opened from My Settings indeed. I’ll report this issue.

      In the meantime, you can do the following:

      1. Open your profile page (not My Settings).
      2. Click your current avatar.
      3. Select the Choose another avatar
      4. Switch to the Forum the Community.
      5. Select a new collection there.

      Does this work for you?

      • simon_glet's avatar
        simon_glet
        Regular Contributor
        10 years ago

        Hi Tanya,

         

        It worked from the profile :-)

         

        Thanks !