HannahSmartBear Alumni (Retired)
13 years agoHi Stephen,
v6.5.6500 included file upload support improvements, so upgrading your CodeCollaborator server and clients to the latest version may help with this issue. However, if you have unusually large changelists, this is unfortunately somewhat expected.
We'd also be happy to look at your debugging log for any unusual errors or behavior if you'd like. Just send the debug log to codecollab@smartbear.com.
To get the debugging log from the Perforce plugin, edit the custom tool configuration (Tools > Manage Custom Tools > Edit) and add a --debug argument to the argument list. This will create a ccollab.log file in the "current working directory" which is either the Perforce install directory or the "Start in" directory specified in the Custom Tool configuration.
On the GUI client menu, select 'Help' then 'Capture Debugging Log', reproduce the issue, and then save and send us the log.