Forum Discussion

prajakta1's avatar
prajakta1
New Contributor
4 years ago

Unable to perform Smartbear- Add to review

Hello, On the Perforce client when I clicked on Smartbear- Add to Review I am getting the below attached error. Tried a lot of ways to sort this out but all in vain. I request to please help me o...
  • melgage's avatar
    melgage
    4 years ago

    Prajakta1,

     

    Please check the following to see if this resolves your PerForce issue:

     

    This issue usually occurs in the system where the Perforce command-line client (p4) is not added to the environment path. Try to follow the steps below:

    1. In the P4v client, select "Tools | Manage custom Tools | SmartBear - Add to Review" and click "Edit".
    2. In the "Arguments" field, add the "--p4 your_current_path_to_p4" option after "--scm perforce".
    Note: Don't change any other options.
    3. Click "OK", restart the P4v client, and try to reproduce the issue.

     

    If the issue still persists after following the steps above, ensure that the path to the "ccollabgui" file in the "Application" field of the "Edit Custom Tool" menu is correct, too. 

melgage's avatar
melgage
Staff

Prajakta1,

 

Please check the following to see if this resolves your PerForce issue:

 

This issue usually occurs in the system where the Perforce command-line client (p4) is not added to the environment path. Try to follow the steps below:

1. In the P4v client, select "Tools | Manage custom Tools | SmartBear - Add to Review" and click "Edit".
2. In the "Arguments" field, add the "--p4 your_current_path_to_p4" option after "--scm perforce".
Note: Don't change any other options.
3. Click "OK", restart the P4v client, and try to reproduce the issue.

 

If the issue still persists after following the steps above, ensure that the path to the "ccollabgui" file in the "Application" field of the "Edit Custom Tool" menu is correct, too. 

sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)
4 years ago

Thanks a ton, melgage!

 

prajakta1 looks like you replied straight to the email notification, let me quote your reply here. Please make sure to reply inside the Community next time, thank you!

 

>>

Yes, thanks this was the issue and now it's solved. Thanks for your help.

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