Word documents too blurry?
Has anyone else had trouble with word documents being blurried in the viewer in Collaborator? It looks like its being saved as a JPG or something, then displayed. Currently, my team is reviewing the ...
Forum Discussion
Oleg,
I'm already running that version of Code Collaborator, why do I get the same problem when I do my own PDF conversion and upload it?
Thanks
Any progress here? Uploaded PDF's are still very blurry. The original file is sharp.
Hi breinhold,
There were a lot of PDF improvements during the releases. I would recommend that you test the issue using one of the latest Collaborator releases (creating a new review and uploading the files from scratch):
https://support.smartbear.com/viewarticle/91618/
If the issue still persists, I would recommend that you submit a ticket on our support portal and provide us with the confidential data (a review dump file or the original PDF file) there:
https://support.smartbear.com/message/?prod=Collaborator
