Forum Discussion

bdomahon's avatar
bdomahon
New Contributor
13 years ago

Chat Window Shows "Loading Chat" when a Word Doc is Uploaded to a Review

Hi, I am running into issues with CC version 6.0 where when we upload Word Docs using Windows 7. When the file versoin is opened for review, the chat window shows a pop up window stating "Loadi...
srikanth_cg's avatar
srikanth_cg
Occasional Contributor
13 years ago
I have seen this sometimes in 5.0 version as well for binary files.  I found a workaround which is just click on "Pause" and then "Start", the comments and the chat window will load after that!