Forum Discussion

jfc's avatar
jfc
New Contributor
10 years ago

Fail to send e-mails

I am configuring the Email settings of the server. I have a few questions: 1. I see that I can configure the user and password of the smtp account but the documentation says "If your email server is...
OlegB's avatar
OlegB
SmartBear Alumni (Retired)
9 years ago

Hello Ergates,

 

Please try to change the SMTP port to "587" and check how this works?

  • ergates's avatar
    ergates
    New Contributor
    9 years ago

    Hi,

     

    Tanks.  I now get a message saying:

     

    Error: Error sending email: 534-5.7.14 Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 f11sm35011502wmf.22 - gsmtp

     

    Which indicates I'm using the wrong password.  I've verified that the password is correct by logging into the gmail user account. So, I'm out of ideas :)

    • OlegB's avatar
      OlegB
      SmartBear Alumni (Retired)
      9 years ago

      Hello Ergates,

       

      I have just checked this setup for "gmail.com" and it correctly works. Most probably, the problem is on your account security level. Please try to use the tips below:


      * Go to http://www.google.com/accounts/DisplayUnlockCaptcha and click continue (this will grant access for 10 minutes for registering new apps).
      * If the first tip doesn't help, try to check the access option for apps.

      • ergates's avatar
        ergates
        New Contributor
        9 years ago

        Well, it helped as far as getting the account suspended:


        Your Google Account has been suspended.
        You received this message because ************* is listed as the recovery email for smartfinanscodereviewer@gmail.com. If smartfinanscodereviewer@gmail.com is not your Google Account, click here to disconnect from that account and stop receiving emails.


        Hi SmartFinans,

        Google has suspended your Account, smartfinanscodereviewer@gmail.com, because of a violation of our Terms of Service.

        If you think this is a mistake, you can try to recover your account by following these instructions.

        All information associated with your suspended account will eventually get deleted, unless successfully appealed.
        Best,
        The Google Accounts team