Forum Discussion
nlterry
13 years agoContributor
For those that encounter this error:
It looks as though your server deployment is not quite right. This can happen as a result of 2 things, either you have multiple files in your localhost directory with the .xml extension, there should only be 1 with that extension, ROOT.xml. All others should be named something else, like .bak. Or the other way you could get in this state is if someone has edited the ROOT.xml file without first stopping the CodeCollaborator service. Please always be sure to stop the service before editing this file.
To resolve this issue, please do the following:
1. Stop the server
2. Delete all the files in tomcat/webapps/*
3. Delete all the files in tomcat/work/*
4. Make sure you only have one .xml file in the <collab install dir>/tomcat/conf/Catalina/localhost directory
5. Start the server
6. Log-in again
7. If you are still having issues, please send us the latest of these files:
<collab install dir>/tomcat/conf/Catalina/localhost/*
<collab install dir>/tomcat/logs/*
<collab install dir>/*.log
It looks as though your server deployment is not quite right. This can happen as a result of 2 things, either you have multiple files in your localhost directory with the .xml extension, there should only be 1 with that extension, ROOT.xml. All others should be named something else, like .bak. Or the other way you could get in this state is if someone has edited the ROOT.xml file without first stopping the CodeCollaborator service. Please always be sure to stop the service before editing this file.
To resolve this issue, please do the following:
1. Stop the server
2. Delete all the files in tomcat/webapps/*
3. Delete all the files in tomcat/work/*
4. Make sure you only have one .xml file in the <collab install dir>/tomcat/conf/Catalina/localhost directory
5. Start the server
6. Log-in again
7. If you are still having issues, please send us the latest of these files:
<collab install dir>/tomcat/conf/Catalina/localhost/*
<collab install dir>/tomcat/logs/*
<collab install dir>/*.log
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