Forum Discussion
OlegB
SmartBear Alumni (Retired)
Hello hankolerd,
Please follow the steps below:
- Remove the Collaborator Plug-in in the "Installed Software" window.
- Go to Eclipse plugins folder. It is typically located at the following path:
<Program Files>/Eclipse/<EclipseCodeName>/plugins
- Select all jar-files and folders that start with com.smartbear.collaborator.
- Delete these files and folders from the Eclipse plugins folder.
- Make sure that you have installed Java 8 Oracle distribution.
- Re-install the Collaborator plug-in (http://eclipse.smartbear.com/9.0).
If these tips don't help you, send us the log file from the Eclipse client. The link below describes how to generate the log file:
hankolerd
9 years agoNew Contributor
Is Java 8 required? The release notes between 9.2 and 9.5 make no mention of requiring Java 8.
I am using 1.7.0_80.
/Profile danijoh2$ java -version java version "1.7.0_80" Java(TM) SE Runtime Environment (build 1.7.0_80-b15) Java HotSpot(TM) 64-Bit Server VM (build 24.80-b11, mixed mode)
I am not sure re-installing is going to help. This was a fresh install of an Eclipse 4.5.2 profile, using Genuitec Secure Delivery Center, and the collaborator plugins installed have no clashes. It just seems to be the Guava jar that Collaborator is depending on that seems to be the problem.
/Profile danijoh2$ find . -name "com.smartbear.collaborator*" ./features/com.smartbear.collaborator.base.feature_9.5.9501.001 ./plugins/com.smartbear.collaborator.branding_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ccrc_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ccvs_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.clearcase_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.eclipseccase_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.git_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ide_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.rtc.common_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.rtc.component_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.rtc_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.subclipse_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.subversive_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ui.accurev_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ui.git_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ui.ide_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ui.perforce_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ui.subclipse_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ui.subversive_9.5.9501.001.jar ./plugins/com.smartbear.collaborator.ui_9.5.9501.001.jar ./plugins/com.smartbear.collaborator_9.5.9501.001
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